FAQ :This is a tutorial to get as many unlimited points as you want. I'm not exactly sure what computers it's been working on because it has worked for me.
I just found a link that may clear things up.How do I get my free
character, once I purchase 6 qualifying characters?Once a member purchases
their6th qualifying character, a coupon for a free character is sent to the
member’s Active Offers on their PowerUpRewardsCom
dashboard(within48hours).Email confirmation will be sent to the email
address tied to the PowerUpRewardsPro account once the coupon has been
added.To redeem, print out the coupon and bring in store.Redeemable in
store only.
A heads up. You need to enter your email within 48hours of the 6th
skylander or it may not count. I could be wrong, if not please sent a link
of step by step of getting the coupon. I'm kina of confuse of it. My
printer is broken need to use a friend, so I'm not sure to active the email
on his computer first or later and use my GameStop account. Adventure Pack
count as 1points. Battle Pack count as 2points. Three Pack count as
3points. Need 6points to get the coupon. Please help.
Sadly coupon worth $9.99. What I found on GameStop FAQ. What exactly do I
get with my free character coupon? Members can redeem the coupon for a FREE
Skylanders® SWAP Force Single Character (valued at $9.99). Members can also
apply the coupon towards a more expensive character, battle pack, or
adventure pack, and just pay the difference at the register. That mean you
paid only $6.00 for a $15.99 Swap Skylander. Still not bad, but not as
great as I thought.
Thanks for the vid, man. For the readers though, think twice before joining
the club. I have bought 6 wave 1 skylanders on release day sunday, and its
Thursday and I have yet to get my coupon. I have been calling the last 2
days and they always just give the run around. last thing they said to me
was wait 7 more days to get the coupon.
Thanks.. I made sure I asked them & they said it's all tracked on your
account. Problem was they jumped the gun & issued the cards to is prior to
the 13th launch. If u didn't receive an email prior it wasn't active. He
explained the .01 cent on the receipt if this makes since.
You only get the email coupon if you buy certain ones. Most do not
qualify. Go on Gamestop.com to see which ones qualify. of course the used
ones dont qualify. the trap crystals dont qualify. it has to be 9.99 or
more and only the new ones or the packs
Do the vehicles count as an character or is it an item? Also I am have
trouble with Gamestop Club because I am have to remind them to give me my
skylander discount. I wouldn't be too surprise that they are trying to drop
the program.
So he re did the card today to show I was an active member to the club.
Even though I had card prior & thought it was active on account to power
reward account.
GC Pro Coverage, Extended Warranty, or whatever they want to call it, the
real name is "The Biggest Joke in GC History." I purchased Pro Coverage on
a new amp, and about a year later it burned up a couple resistors and
stopped working. So, assuming since it's still under manufacturer warranty,
I might as well take it up with the manufacturer directly. Turns out GC
isn't the only biz in music with super sh*tty customer service. Via email,
the mfr confirmed that it was covered, but got mysteriously quiet every
time I asked for the service center address and a repair authorization
number. Well, after a few weeks of that nonsense, I decide to just cash in
on my extended warranty from GC, since the manufacturer clearly wasn't
playing ball - keep in mind this plan is advertised to cover not only an
extended time period but also additional circumstances beyond the scope of
the mfr warranty. Take the amp in to the store, and they give me a phone
number for the outside company that actually handles their extended
coverage. Are you freaking kidding me? If I buy a warranty in your store,
then any issue related to it should be handled in your store!!! I do not
want to call third parties on the phone, especially ones that know jack
sh*t about musical equipment, which it turns out was the case here. I call
and describe my problem, and the woman on the phone says "Oh, I see you're
still covered under your manufacturers warranty, one moment while I forward
your call to the manufacturer's customer service." SON OF A B!!! The whole
reason I'm trying to use my extended warranty is because the manufacturer
won't honor theirs! What's the point of an extended coverage plan if you're
just going to default to the manufacturers warranty when I have a problem
they won't cover? If I buy a warranty plan from your store, I want to walk
in with my gear, tell you what's wrong with it, and have it HANDLED. In
don't care what avenue you have to take to get it done, just take ownership
for the warranty you pushed on me! I do not want to UPS ship a guitar amp.
I do not want to talk to Wanda at Generic Protection Plans Inc. I want to
leave my amp in store and wait for you to call me when it's fixed or
replaced, I did not pay for a huge PITA!!! So buyer beware, this is why GC
pushes these plans so hard, once they sell it to you they their
responsibility to you and that plan is OVER. An outside company handles
claims, do not expect GC to do anything for you!
Pro coverage is a service offered by the company that has many benefits.
One of the main goals of Pro Coverage for Guitar Center is to not get
burdened with a store full of returned broken gear, and trust me, if you
have ever seen the repair shelf in a guitar center warehouse it is a pretty
serious nightmare. Also it works as a means for customers not to bring
every piece of gear that may or may not be broken through the door and make
it a sales persons problem. That is a job for repair technicians, of which
many local small companies are contracted. Imagine what that was like
before the company had a third party helping out. It was a nightmare.
Disgruntled sales people have no idea what kind of bullet they are dodging
not having to deal with a huge chunk of customer issues due to the Pro
Coverage program. Pro Coverage covers much, much more than a manufacture
will cover, and also guarantees that the customer will in fact be taken
care of in an organized, timely fashion. Plus many manufacturers warranties
consist of one person on the other end of the phone or email coming up with
reasons why they can't help you. They too are great full of the Pro
Coverage program.
Yes it is slightly disproportionate in price to other companies, but it
is not an extended warranty [which is the manufacturers warranty, just
extended] it is a replacement warranty. That is a VERY different thing. It
does make money, but it is still a retail store and musicians can be quite
rough with their gear, unlike a flat screen TV that just sits on there
doing nothing.
Much of the pressure from Guitar Center comes from the fact that
salespeople often simply do not 'pitch' the warranty to people, or explain
it correctly. This is considered by the company as doing the customer a
disservice. If it is pitched honestly, with conviction, it is left to the
customer to decide. They say "make them say no twice" and then let it be. I
never had my hours threatened, and every time a customer has an issue with
some gear, and they have bought Pro Coverage we have thought to the bitter
end to make sure the customer was taken care of in a timely manner.
This video is vague at best, with an unfair and uneducated bias.
I recently left GC after 4 years so perhaps I can provide some updated info.
For anyone who is unaware, there have been some SERIOUS changes that took
place with the sale of Pro Coverage within the stores (Corporate has
listened!).
1. Managers are not specifically "hammering" employees to sell it.
2. Many of the stores (including the one I worked at) will still go above
and beyond to take care of a claim for the customer. - just ask.
3. There is no longer an MPL (Minimum Performance Level) so the employees
are no longer pressured to sell the PC at the risk of loosing money. - this
means; an employee is merely required to offer it and explain what it is.
"ask every time".
SO, if you are feeling pressured to purchase it, don't fret. just look them
straight in the face and say "No". they should stop (they have been told to
do so).
4. Unlike in the past, the Store Manager NO LONGER can handle claims within
the store (they used to be given a small amount of freedom for extraneous
circumstances to replace the item in-store). Corporate has put a stop to
that. So no amount of complaining can help the situation. (I know, my
customers tried)
On a side note, Pro Coverage is NOT for everyone. If the piece of gear
(like the gentleman in the video said) is "built like a rock" or the gear
will never leave your bedroom, you probably don't need it. If you are
well-endowed enough that you can just purchase another one without being
financially set back, then you don't need it.
Remember that GC is not a warranty center. For the same reason that you do
not take your car to the insurance provider's office to make claims on it.
So if you are not willing to put forth a little bit of effort (or wait a
couple of weeks) it is probably best not to purchase.
Always make a wise, well-informed decision.
Agreed!! As a former GC employee I can tell you that the employees hate
selling and 99% of the time customers will never use it. There is a reason
why the warranty business grosses BILLIONS of dollars a year. It used to
be that the employees were required to sell above a certain percentage to
not have their pay docked, yes they used to take money away from the
employees for not selling this useless coverage but now they just ask the
employees to have a 100% ask rate. Though they don't take money away from
the employees anymore they're still pushed hard to sell coverage. Guitar
Center is pretty much a Best Buy with instruments who like Best Buy also
sells coverage on everything and thats part of a larger reason why this
business is failing. Guitar Centers corporate streamlined system has left
each store with zero personality and an atmosphere most musicians dread.
In fact most musicians I know will only go in unless absolutely have to
which is a shame because the employees do work hard and are super
knowledgable but have to ruin a lot of customer experiences pushing Pro
Coverage. If you're spending a decent amount of money on your instrument
it shouldn't need coverage and also the business who sold it to you should
help you out without making you purchase a warranty. Most people don't
look into what manufacturers cover, I suggest you do! #notworthit
#doyourresearch
pro coverage is a rip off. As i write this Ive been on hold for 40 minutes
waiting to talk to a supervisor. This is the 4th time I've tried to get
this situation resolved. Everytime they tell me they'll get back to me in
"3-5 days" I started this process on Sept 10th, 13 days ago, and have not
recieved any response. When I first called they told me that someone had
already returned the unit and claimed the gift card/reimbursement.This is
impossible as I still have the unit in question. Whe I inquired further
they told me the email address and it was an address I had never heard of
before in my life. I've been a customer of Guitar Center for 10 years and
even have a Credit card. I must've spent tens of thousands of dollars at
this establishment but this experience has me saying NEVER AGAIN
Some people spend money on extended coverage because they don't want to
have to send the unit back to wherever and wait for its return.
I don't know about Guitar Center's version, but for my EVGA GPUs, I buy
their $30 fast-return policy, where they send out the replacement card, and
all I have to do is take the defective one out, put it in the new card's
box, and send it out. No shipping fees, no need for the headache of trying
to get the Intel graphics set up, and then waiting for the new card, all
the while having to scrounge up all the small plugs and other parts
included with the card. I've had to use it twice, both for the hot-running
680ftw cards, but this 780 has made heat issues a distant memory.
I worked at guitar center for a year and they aren't lying about the 30% PC
attachment. I always felt bad when selling pro coverage because I honestly
wouldn't get it myself.
We would talk about the pro coverage ... Always carry a pro coverage
pamphlet with us... Talk about it with the piece, why they should always
get it with their product, what the price would be with the product. What
they were losing if they didn't buy the coverage.
Honestly I hated selling it.
I used to work at GC too, and while everything in this video is true....
lots of aspects are left out as well. For instance, Pro Coverage (PC)
covers accidental damage, something manufacturers warranties do not. Also,
PC is handled by a 3rd party company, which sometimes pitting customer vs
GC vs PC.
Just more facts that should be included in this video.
...and no, I never once bought it myself either (and we got PC at a
discount)!
I purchased a Yamaha keyboard and decided to get the 2 year pro coverage
anyway. Just keep the original packaging and according to the coverage, if
*anything* happens to the item within two years they will replace it with
purchase amount. When the return period expires and you decide you don't
want the item any more, just take a mallet to it and BAM... instant refund.
In all honesty, i've seen the coverage work in action. i've seen demolished
guitars get repaired/reimbursed. i've seen dysfunctional used amps and
pedals repaired/reimbursed. it works, straight up. i believe it's a
disservice to not offer or explain how the coverage works to the customer.
it's their choice to purchase it and they have the right to know what it
is.
EVERYTHING IN THIS VIDEO IS TRUE - AND THE GC STORE I WORKED AT REQUIRED
(YES, REQUIRED) US TO SELL PRO COVERAGE ON ANY ITEM THAT IT WAS AVAILABLE
FOR, REGARDLESS OF WHETHER OR NOT I ACTUALLY THOUGHT ANYONE NEEDED IT...
JUST ONE OF THE MANY REASONS I LEFT, AND ALSO ONE OF THE MANY WAYS GC TAKES
ADVANTAGE OF ITS CUSTOMERS AND EMPLOYEES.
The only thing I've bought PRO COVERAGE FOR WAS WHEN I BOUGHT A USED AMP.
AND YOU SHOULD TOO! MAINLY A TUBE AMP! IF ANYONE READING THIS KNOWS
ANYTHING ABOUT ANYTHING ESPECIALLY FROM EXPERIENCE, THAN YOU'LL KNOW WHERE
I'M COMING FROM! THAT IS ALL! :-)
I just bought a midrange priced Taylor guitar and pro coverage was pushed
hard by the Guitar Center guy. I was really surprised. I think Taylor
guitars are supposed to be good, so I didn't get it.
Never had pro coverage "pushed" on me at the 3 different GC's I've always
shopped at. They mention it before checkout and that's it. A simple "No,
thank you" and I'm on my way.
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